Company travelcard

The Arcobaleno company travelcard is an annual travelcard that enables employees of associated companies to purchase a travelcard at a reduced price. If the company assumes part of the travelcard cost for their employees, the Arcobaleno integrated fare network grants a further discount (the reductions are cumulative). 

A company travelcard is the ideal solution for companies who wish to cover the firm’s own mobility requirements and those of their employees. If the company assumes part of the travelcard costs for at least 5 employees, the Arcobaleno integrated fare network (CTA) grants a further discount. The company amounts has to be at least 5%. The contribution from the integrated fare network is a maximum of 15%. 

With a company discount of 5%, the Arcobaleno integrated fare network grants the same discount on all purchased travelcards for employees in the same company. They therefore enjoy a reduction of 10%.

  Zone and time system
To make it easier to use public transport, the Arcobaleno integrated fare network utilises a zone and time system. This means that all modes of transport such as buses, trains, boats, cableways and funiculars can be used within the selected zones and validity period of the ticket. There are no time restrictions for weekly, monthly and annual travelcards.

Further information

The Arcobaleno company travelcard is an annual travelcard for 1st or 2nd class and is valid for the zones selected. The company can limit their contribution to 2nd class and to the zones included in the journey to work. 

Employees who already hold an annual travelcard from Arcobaleno can purchase a company travelcard before their own travelcard expires, provided they purchase a supplement for 1st class and/or additional zones. 

Further information 

  • The employer’s contribution to the employee’s company travelcard is not part of their salary and does not have to be declared. Besides this, it is not necessary to give details on the pay advice under the letter “F”. 
  • There is no refund of the travelcard if there is a lower number of zones for the same route when buying a new travelcard as a result of a change in the zone map (extract from tariff CTA 651.17). 
  • Since 1.1.2020, Arcobaleno company travelcards have been loaded on the SwissPass. 
     

 

Renewal

Renewal of Arcobaleno company travelcards follows the same procedure as activation. Employees must submit the application to renew at least 10 days before the validity date required via the relevant form to the person responsible within their company.

Prospetto abbonamento aziendale

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Class upgrade

If you have a ticket or travelcard for 2nd class, you can travel in 1st class by purchasing a class upgrade. Both tickets must be shown at the ticket check. 

 

 

Multi-class upgrade

With this ticket you can buy 6 class-upgrade tickets for the price of 5.

 

Frequent questions

I have lost my monthly travelcard or it was stolen. What should I do?

In general, monthly travelcards in paper format cannot be replaced if lost or stolen.
If the monthly travelcard is loaded on the SwissPass, the card can be replaced after paying a fee of CHF 30, according to T600 clause 200.1. 

My monthly travelcard is damaged. What should I do?

The monthly travelcard in paper format can be replaced when damaged for a payment of CHF 30. You should go to the sales counter where you bought your travelcard. 
If the monthly travelcard is loaded on the SwissPass, the card can be replaced after paying a fee of CHF 30, according to T600 clause 200.1. 

I have lost my annual travelcard or it was stolen. What should I do?

Firstly, the incident must be reported to the local or cantonal police. You should then go to the sales counter where you purchased the annual travelcard with the sales receipt and a personal ID. For a payment of CHF 30, a new travelcard will be sent to your home address within 10 days. You will receive a so-called temporary travelcard for the interim period.

NOTE: an annual travelcard can only be replaced twice at the most if lost or stolen.

If the monthly travelcard is loaded on the SwissPass, the card can be replaced after paying a fee of CHF 30, according to T600 clause 200.1. 

  Loyalty programme
Purchase an Arcobaleno annual travelcard and benefit from exclusive offers straight away.
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